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… Policy on Student and Public Complaints Against Institutions . The ACCJC receives complaints about substantive matters that are related to the quality of the institution or its academic programs. The Commission will address concerns that are clearly related to an accreditation action taken by the Commission. However, the Commission does not act as a court of appeal, and therefore cannot settle disputes between individuals and institutions. Areas that would not fall under the purview of ACCJC include: matters of admission, granting or transfer of academic credit, …